Bhubaneswar, (BaghuaBarta): Reserve Bank of India have issued a detailed guideline for banking transaction of senior citizens & differently abled persons. It has been observed there are occasions when banks discourage or turn away senior citizens & differently abled persons from availing banking facilities in branches. In view of difficulties faced by senior citizens & ifferently abled or infirm persons (having medically certified chronic illness or disability) including these who are visually impaired, anks are advised to make concerted effort to provide basic banking facility such as delivery of cash against withdrawal from account, pick up of cash and instruments against receipt, delivery of demand drafts. Submission of KYC document & like certificates at the premises, residence of such customers. Due to the outbreak of Corona Virus pandemic, senior citizens are facing hardship of withdrawal of cash. Senior citizens are advised to stay at home. Hence all banks & business correspondents attached by controlling Heads for providing basic banking facility to the senior & differently abled persons at their door steps during Corona virus pandemic on all working days. No service charge shall be imposed for such financial transactions at the doorstep of senior citizens & differently abled/impaired persons. Principal Secretary, Finance Department has urged upon the Heads of different Banks of the State to strictly adhere to the guideline issued by Reserve Bank of India.
Bank Service at doorstep for Senior citizens, differently abled persons
